Atypicap Capsule Hostel
A 4.18 km
StardustHouse — Directorio de Albergues y Hostels en España
StardustHouse — Directorio de Albergues y Hostels en España
Hostel Tenerife es un albergue situado en C. Marqués, 24, 38300 La Orotava, Santa Cruz de Tenerife, que ofrece alojamiento compartido para viajeros en una ciudad histórica con arquitectura colonial y calles empedradas.
Ubicado cerca de los Jardines Botánicos, la Plaza del Charco y el Parque Taoro, Hostel Tenerife destaca por la amabilidad del personal y su atmósfera acogedora, integrándose en el entorno local de La Orotava.
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Hostel Tenerife has super amazing vibes. I love the looks of the hostel and it felt really like home. The owner is super kind and wants to help you if you need something. He even gave me a little gas bottle for free since I was looking for one for my hike. I had an amazing time. Definitely recommend!
Check-in unkompliziert, sehr nettes Personal (konnte kurzfristig das Zimmer wechseln, wurde zum Abendessen im Hostel eingeladen). Die Einrichtung ist sehr sympathisch. Schließfächer sind vorhanden, habe sie allerdings nicht genutzt. Sehr nette andere Gäste, hatte viele schöne Gespräche und ruhige 3 Nächte dort.
Alles in allem sehr empfehlenswert!
Me encantó! superando ampliamente mis expectativas, gracias principalmente al personal que nos atendió y a los pequeños detalles que tiene en cuenta el hostel para hacerlo más cómodo y acogedor.
El personal es súper agradable y nos dieron varias recomendaciones.
El hostel en sí tiene de todo, la cocina completísima y los baños también. La cama es cómoda, las habitaciones amplias y se está calentito. Todo muy limpio y ordenado.
Además, hay una terraza muy tranquila y con unas vistas muy bonitas.
The main issue during my stay was the conduct and organization of the host and management. During both nights I stayed at the hostel, my sleep was disrupted due to late-night entries into the shared dormitory and a lack of respect for guests’ privacy.
On the first night, two guests were checked into the dormitory after I and another guest were already asleep, despite the hostel stating a latest check-in time of 9:00 p.m.On the second night, around midnight, the host entered the dormitory with two guests, left, and then re-entered again after realizing there was no available bed. He then removed bed sheets from one of the beds in the dormitory to use them in another room, indicating a lack of sufficient clean bedding. These actions took place while guests were sleeping.
When I later provided feedback about being disturbed at night by unannounced room entries, the host did not acknowledge the concern, laughed at my feedback, and suggested that I should book a private room instead. The hostel manager responded in a similar manner, dismissing my experience and minimizing the issues I raised. From their responses, it was conveyed to me that guests in shared rooms should not expect privacy, uninterrupted sleep, or respectful boundaries, and that such disturbances were presented as acceptable simply because this is a hostel.
Other guests appeared uncomfortable raising issues with the host. One guest mentioned being reluctant to report a blocked shower drain, which resulted in water accumulating during use. The other guest was too afraid to ask for a fresh towel.
What is more, the condition of the facilities is poor. The hostel appears old and in need of renovation. Cleanliness was a concern: the bathrooms were not properly maintained, and the dormitory room had a strong unpleasant odor, like vomits mixed with chlorine. Additional problem was that in the room I stayed in, the window was difficult to open. Three guests attempted to open it without success, making it hard to ventilate the room despite the smell.
I also observed that after one guest left the dormitory, the bed linens were not changed before the bed was reassigned to another guest.
Due to these circumstances, I chose to leave the hostel early, although I had originally booked four nights. This resulted in the loss of prepaid nights and additional costs for alternative accommodation. I attempted to depart without conflict; however, further comments from the host were made that I found inappropriate.
Additionally, at check-in, the host insisted on taking photo of my passport. He sends the ID/passport photos through WhatsApp to unknown recipient. This raises concerns regarding security of handling personal data and is a further example of lack of professionalism and lack of common sense.
I travel frequently and have visited over 40 countries, staying in a wide range of hostels. Based on this experience, this accommodation ranked among the least satisfactory I have encountered. During nearly two weeks on Tenerife, my experiences elsewhere were consistently professional and positive. Unfortunately, this hostel did not meet those standards. I recommend booking other accommodation instead and saving yourself the hassle and stress.
No hay aparcamiento fácil.
Linda estadia en hostel tenerife! Muy familiar las personas de alli! Y muy bonito hogareño el hostel y su barrio! Geizer y gabu
La atención es fenomenal, nos gusto mucho la cocina y la sala de estar, aunque podrían mejorar en el baño, todo lo demás está OK
Lugar maravilloso
100x100 recomendable
Y el trato exquisito
Hostel muy bueno en relación calidad-precio. Atención super amable, cálida y educada. Buena localización. La casita aunque es antigua está bien cuidada y con mucho encanto, buenas vistas desde la terraza.
Aun no entiendo como una empresa tan grande como booking.com no puede mirar primero el lugar antes de poner este tipo de establecimientos en su página.
La limpieza deja mucho que desear, alli todo el mundo andaba descalzo y no es ni un hostal. Lo pone muy claro en la puerta "Albergue".
Como mismo entre salí. ESPERO SU REEMBOLSO ÍNTEGRO.
Los baños son a compartir y su limpieza es nula.
Puedo entender que si voy de mochilera y solo vengo de paso... que una se pueda adaptar un día. Pero no es mi caso.
Por favor no engañen a la gente de este modo! Pongan que es un albergue no un hostel.. y sobre todo mejoren la limpieza que huele al entrar a podrido.
Sin lujos es uno de los lugares donde me he sentido muy como en casa. Veronica fue un regalo por su simpatia y ayuda.
Volveria muchas veces.
Encantadores. Acogedor y limpio. Buen ambiente. Buena localización. Y muy barato.
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