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The Boc Hostels - City

Alberg juvenil en Palma (Illes Balears)
4.4 (869 reseñas)

Información del negocio

Descripción (AI Overview)

The Boc Hostels - City es un albergue juvenil ubicado en Llevant, Palma, que ofrece habitaciones dobles y compartidas para viajeros que buscan opciones de alojamiento con privacidad o interacción social.

  • Habitaciones dobles con baño propio, camas queen, lámpara y mesita de noche; opción de cama extra para tercer ocupante.
  • Habitaciones dobles con baño y kitchenette equipada; capacidad para hasta cuatro ocupantes con camas extra.
  • Habitaciones compartidas de 6, 8, 10 o 18 plazas con literas individuales, enchufe, lámpara, cortina para privacidad, aire acondicionado y mayoría con baño privado.
  • Traveler’s Boc Guide con información sobre calas, eventos, ocio, restaurantes y experiencias en la isla.

Situado en Carrer de Son Pontivic, 16, 07006 Palma, cerca del centro entre las calles Ricardo Ortega y San Pontivic, a 25 minutos del aeropuerto y con acceso a líneas de autobús para desplazamientos por la ciudad.

Actividades
Alberg juvenil Albergue
Dirección
The Boc Hostels - City, Carrer de Son Pontivic, 16, Llevant, 07006 Palma, Balearic Islands

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Datos interesantes

Clientela

  • Amigable con la comunidad LGBTQ+

Ubicación de The Boc Hostels - City

Opiniones de The Boc Hostels - City

4.4 (869 reseñas)
Última sincronización:

¿Comparando opciones? Descubre nuestro ranking actualizado con las Top 5 mejores Alberg juvenil en Palma .

SA
Sandra Ayala
2026-08-22
Google review logo Google

Me ha gustado bastante tiene un ambiente juvenil ideal para conocer y conectar con personas, viaje sola y conocí a muchos otros viajer@s armamos grupos y fue muy divertido y sale más a cuenta movilizarte por la isla en grupo alquilando coches sobre todo para ir a las calas que están más alejadas te ahorras mucho tiempo y es más cómodo, el hostal en general muy limpio, el personal muy amable y resolutivo, las instalaciones modernas y la organización y distribución del lugar muy bien 👌🏼, un puntazo también es la piscina arriba, la ubicación del lugar está bien leí reseñas de que era peligroso pero realmente no, es una zona tranquila y segura

Respuesta del propietario:

¡Hola! 😊 Muchas gracias por compartir tu experiencia con nosotros. Nos alegra saber que disfrutaste del ambiente juvenil y las instalaciones de Boc City. Es genial que hayas hecho amigos y explorado la isla en grupo. ¡Te esperamos para tu próxima aventura! Un saludo, el Equipo de Boc Stay. Para más info o reservas visita www.thebochostels.com y sigue nuestro Instagram @thebochostels. ¡Hasta pronto!

YK
Yubin Kang
2026-08-22
Google review logo Google

1. Issues with the booking process

I booked this accommodation through Booking.com. After my plans changed, I wanted to add one more night to my stay, so I contacted the accommodation to ask whether changing my booking dates was possible.

They told me it was possible, and at that time Booking.com showed €64 for the additional night, so I submitted a request.
However, my request was rejected. When I asked the accommodation why, they claimed that they had approved it and that it had been rejected because of an “unknown error” on Booking.com’s side. They asked me to try again the following day.

When I tried again the next day, I was told that I could no longer submit the request because the accommodation had already rejected it. They then gave me an email address and told me to contact them directly. Suddenly, the price for the additional night was €90.

I questioned why the price had increased by €26 in just one day, but they insisted that it was not their fault and that the original price I had seen was no longer valid.

I contacted Booking.com myself, and they told me that no such technical error had been reported. According to their records/logs, the only action recorded from the accommodation was that the request had been rejected.

In other words, the accommodation blamed a supposed Booking.com error that, according to Booking.com, never happened. They also refused to answer when Booking.com tried to contact them by phone.

I eventually paid the additional amount because I simply did not want to waste any more time arguing with them, but I found their behavior extremely dishonest and unethical. They managed to ruin my mood even before my trip had properly started.

2. Unsafe locker and terrible response from the accommodation

When I checked in, the locker assigned to me was already broken and visibly open. The gap was large enough for me to put my hand and arm inside and reach the belongings on the upper shelf.

I did not feel that it was safe to store my belongings there. (Please see the video — my entire arm can fit inside the gap.)
I asked if I could be moved to another locker, but they told me that all lockers of the same type had already been booked and that the only option was to move me to a room with more people. They also said that they could not refund the price difference.

I was extremely disappointed with this response and asked them to provide another solution. Their suggestion was to leave my luggage at the reception and repeatedly go back and forth between the reception and my room.

My room was on the third floor, so this was obviously not a reasonable solution. When I complained, the staff member repeatedly said, “I understand your situation,” but then made things even worse by saying that the gap was too narrow for someone to actually take my bag out.

That response only made me more frustrated because the point was not whether someone could easily steal my bag — the point was that the locker was visibly broken and did not feel secure in the first place.

3. Location and bedding

I have stayed in more than ten different hostels, but this was the first time I encountered a hostel that insisted that a duvet cover was a “blanket.”

Everyone else in my room agreed that it was not an actual blanket. You had to specifically ask the reception for a proper blanket. Some guests did not know this and apparently spent several nights feeling cold because they assumed the bedding provided in the room was all they were supposed to receive.

The location is also quite inconvenient. It is far from the city center, and the bus stops needed to get anywhere require at least a 20-minute walk. The surrounding area also did not feel safe at night. I also kept finding small ants inside the accommodation.

For all of these reasons, this was by far the worst accommodation I have ever stayed at, and I will absolutely never come back.

I strongly do NOT recommend this place.

G
Gio
2026-08-21
Google review logo Google

Clean, safe, and good hostel for few days! Comfortable beds too. Thumbs up for Maite and the rest of the guys at the entrance who helped with anything needed:)

Respuesta del propietario:

¡Hola! 🎉

Muchas gracias por tus amables palabras sobre Boc City. Nos alegra saber que disfrutaste de tu estancia y que te sentiste cómodo en nuestras instalaciones. Maite y el resto del equipo estarán encantados de saber que su ayuda fue de gran valor para ti.

Esperamos verte pronto de nuevo y no olvides seguirnos en Instagram @thebochostels para estar al tanto de todas nuestras novedades.

¡Hasta la próxima!

Saludos,
El equipo de Boc Stay
Correo: boccity@thebocstay.com
Reserva tu próxima estancia en www.thebochostels.com 💌

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